We specialize in supporting Epic EHR, with a focused expertise in the Resolute applications, including:

• Hospital Billing (HB)
• Professional Billing (PB)
• Single Billing Office (SBO)

Our services span implementation support, workflow optimization, training, revenue cycle advisory, and ongoing operational support within these modules. By concentrating specifically on Epic Resolute, we bring deep, hands-on expertise that drives measurable results in revenue cycle performance and system efficiency.

We work with both large health systems and independent practices.

Our experience includes partnering with agencies that serve large health systems and supporting their Community Connect sites, ensuring alignment with enterprise standards while addressing specific operational needs.

We are also open to working directly with independent practices, particularly those operating under Community Connect, helping them optimize billing workflows, improve revenue cycle outcomes, and navigate Epic effectively.

Loring is a niche, Epic-focused advisory and support partner not a general staffing agency.

We specialize exclusively in Epic Resolute (HB, PB, SBO) and provide:

• Certified Epic expertise
• Workflow optimization and revenue cycle advisory
• Targeted training and operational support
• Strategic guidance tailored to your organization

Our services are led by a Certified Epic Consultant, ensuring both technical accuracy and practical, real-world insight. Rather than simply placing resources, we deliver specialized expertise designed to improve efficiency, compliance, and financial performance.

Epic’s standard training focuses on teaching users how the system functions at a foundational level.

Customized training goes further by focusing on:

• Your organization’s specific workflows
• Unique operational challenges and pain points
• Role-based responsibilities
• Revenue cycle optimization opportunities

This approach ensures your team doesn’t just know how Epic works, they know how to use it effectively within your specific environment. The result is improved productivity, fewer billing errors, stronger financial outcomes, and greater user confidence.

Our engagement process is straightforward and collaborative:

• Inquiry Submission – You reach out with your needs or project goals.
• Consultation Call – We assess your current state, challenges, and objectives.
• Scope Definition – We define deliverables, timelines, and expected outcomes.
• Statement of Work (SOW) – A formal agreement outlining the scope and responsibilities.
• Project Onboarding & Execution – We begin implementation with structured onboarding and clear communication throughout the engagement.

Our goal is to ensure transparency, alignment, and measurable results from the start.